As technology takes center stage in collaboration, security, training and client acquisition for businesses, having a reliable partner from the start will result in a seamless installation and a more immediate return on your investment. Each project we undertake comes with the same underlying promise: meeting the highest standards while delivering projects on time and budget through a tried-and-tested, cost-effective design, consulting and installation process.

service plansCONTACT US

1.Discovery Process

The project begins with discovery, the part where we listen to our client’s needs and desires. The interviews are relaxed but specific as we look to fully understand and balance constraints, budgets, and requirements. We also meet with partners like architects, builders, and designers to understand how the technology integration fits into the overall project scope. Examples of discovery include assessing the size and seating needs of a home theater, whether an entire house or only part of it will be managed by a lighting control system, and much more.

2.System Design & Engineering

Our team then translates that initial needs analysis into a comprehensive design with the necessary documentation for all your smart home automation, AV, networking, or security systems. Our design documentation highlights the overall strategy and details complete specifications, component information and implementation criteria. We use CAD technology and structural drawings to develop in-depth documentation of labor requirements, low-voltage wiring infrastructure, lighting loads, rack elevations, and engineering schematics.


3.Project Management

A smart technology project takes effective planning, organizing, and allocating of resources to ensure on-time completion and desired results. We provide a dedicated project manager that oversees all the details and maintains constant and consistent communication with the client, architects, designers, builders, subcontractors, and trades to ensure everyone is on the same page. In this phase, the detailed design and engineering documents serve as the record for all parties for every aspect of the project.


We have invested in an advanced system implementation process that enables us to minimize disruptions to clients while installing the systems onsite. It is quite different from the way many other integrators deploy technology solutions. Rather than doing all the integration at the client site, we have created a specially designed physical deployment space where we can ensure the system works as planned before we install it in the home. We assemble, rack mount, and prepare neatly color-coded, labeled, and organized wiring connections to prepare systems for easier and faster installation on site.

5.service & support

While an excellent job of planning and project implementation will minimize the need for support, we offer several methods of support to fit your needs. We can provide 24/7/365 support where we can monitor, update and repair systems remotely. For issues that require an on-site visit, we have a dedicated and experienced service team available. It’s important to note that our installation and support teams are separate, so support resources will not need to draw technicians from teams working on other installation projects.